Stukent | Trust Center
Stukent Trust Center
We are committed to the highest standards of digital trust. This Trust Center details our robust framework for ensuring the security, confidentiality, and availability of your data. Together, we build trust through transparency and strong protection.
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Monitoring

Continuously monitored by Secureframe
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Compliance

We understand the unique regulatory landscape of the education industry. Our platform is built and maintained with a focus on adhering to key security, privacy, and accessibility standards to give you peace of mind.

SOC 2® Type 1

1EdTech TrustEd Apps Certified

Resources

Explore our latest security and compliance resources and reports.

Privacy Policy

A detailed explanation of how we collect, use, and protect personal data, in compliance with regulations.

Terms & Conditions

The legal agreement that governs the use of our products and services.

Accessibility Charter

Our commitment to making our products and services accessible to all users, including those who rely on assistive technologies, in compliance with standards like WCAG.

Higher Education Community Vendor Assessment Tool Kit (HECVAT V3.06)

The Higher Education Community Vendor Assessment Tool Kit is used by colleges and universities to assess our security and privacy practices.

SOC 2 Type 1 Report

Service Organization Controls (SOC 2) (Type I) trust services principles.

SOC 2 Bridge Letter

A formal statement confirming our controls have remained in place since our SOC 2 Type I audit. This document also serves to confirm that Stukent is currently in the observation period for our SOC 2 Type II report.

K-12CVAT: K-12 Community Vendor Assessment Tool Kit Lite-V4.1

The K-12 Community Vendor Assessment Tool Kit provides a standardized method for K-12 institutions to evaluate our security and privacy posture.

CTE - Higher Education Community Vendor Assessment Tool Kit (HECVAT V3.06)

A version of the Higher Education Community Vendor Assessment Tool Kit tailored specifically for evaluating the security and privacy controls of our CTE platform.

Responsible Adoption of AI Policy

As a leader in edtech, Stukent is committed to the responsible use of artificial Intelligence. This policy outlines our perspective, evolving guidelines, and ethical framework for integrating AI to enhance teaching and learning while mitigating risk.

FAQs

Answers to your top security and compliance questions

We protect your data both in transit and at rest. Data is encrypted using TLS 1.2 or higher when it is being transmitted between your browser and our services. Data stored on our servers is encrypted at rest using AES-256 encryption.
We conduct a thorough vetting process for all subprocessors to ensure they meet our rigorous security and compliance standards. Our contracts with these partners include data protection and confidentiality clauses. A full list of our subprocessors is available in the section below.
We have a comprehensive Incident Response Plan to address and manage security incidents. In the event of a breach, our protocol is to contain the incident, investigate the cause, and notify affected parties in accordance with legal and contractual obligations.
We offer support with seasonal hours to better assist our customers during peak periods. For the most up-to-date schedule, please refer to our dedicated support page for our current hours of operation. https://www.stukent.com/support/
Yes, our products are designed to integrate seamlessly with most major Learning Management Systems. Our products integrate with LTI 1.3 compliant LMSs. You can find detailed information, including instructor and LMS Admin guides, on our LMS integration page. https://www.stukent.com/learning-management-system-integration/
Our solution supports Single Sign-On (SSO) protocols for user and administrator authentication through our Learning Management System (LMS) integrations. Our Simternships and courseware integrate with LTI 1.3 compliant LMSs, allowing users and administrators to access our educational resources seamlessly from within their familiar LMS environment. We do also allow access through an instructor invite link with login credentials and password if not using an LMS.
Yes, our software complies with SSL requirements for web-based applications, ensuring secure data transmission.
We ensure the security of our products and services through a comprehensive, multilayered strategy that includes Security Governance, Access Control, Data & Vendor Security measures, Secure Development practices, Infrastructure Protection, Vulnerability & Compliance assessments, and Resilience planning. Our processes encompass secure coding techniques, encryption of data in transit and at rest, RBAC, network firewalls, and regular security assessments of third-party vendors.
Access to sensitive data and systems is managed through our Access Control and Termination Policy. This policy governs authentication and access to applicable systems, data, and networks. It ensures that access is provisioned based on the principle of least privilege and that access is removed promptly upon termination or when internal personnel no longer require access.
Customer data must be retained for as long as an account is active or in accordance with the agreement(s) between our company and the customer. We retain data based on customer requirements and applicable statutory, regulatory, and contractual obligations. Data is deleted, purged, or archived in accordance with customer requests and legal requirements. All long-term data retention is cloud-based in a secure and environmentally protected infrastructure.
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Subprocessors

Our commitment to security extends to the partners we choose to work with. We carefully vet and manage all of our subprocessors to ensure they meet our rigorous security and compliance standards. Below is a list of our subprocessors and a brief description of how we use them.

Attention

Purpose: Sales touchpoint capture/automation for business operations. Data Categories Shared: Business contact details and communications metadata for sales/implementation interactions (not Student Data unless a student directly engages in a sales context).

AWS

Purpose: Core cloud hosting/infrastructure (compute, storage, databases). Data Categories Shared: Customer Data stored in the Services (Registration/Account Data, User-Generated Content, Usage Data), backups, and security logs necessary to host and operate the platform.

Azure

Purpose: Hosting and managing some applications/data for scalability and availability. Data Categories Shared: Customer Data stored/processed in Azure-hosted components, operational telemetry needed to provide Services.

Azure Active Directory

Purpose: Identity and access management for secure user/system access. Data Categories Shared: Authentication and authorization metadata for workforce/system access; administrative access controls (not used to serve third-party ads).

Azure DevOps

Purpose: Developer services for planning, collaboration, and software deployment. Data Categories Shared: Software development artifacts; may include limited operational metadata needed for issue resolution (production data restricted in dev/test).

Cloudflare

Purpose: CDN and security protection against threats; performance optimization. Data Categories Shared: IP address, request metadata, security signals, and cached content necessary to deliver and protect web traffic.

Datadog

Purpose: Monitoring and analytics for infrastructure/app performance. Data Categories Shared: Operational logs, performance metrics, error telemetry; may include pseudonymous identifiers and request metadata as needed for reliability/security.

DigitalOcean

Purpose: Hosting/scaling specific parts of application environment. Data Categories Shared: Customer Data used in DigitalOcean-hosted components and related operational logs.

FormAssembly

Purpose: Web form collection and integration with internal systems. Data Categories Shared: Form submission content and contact details provided by the submitter (e.g., support, onboarding, sales/implementation forms).

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Monitoring

Change Management

Baseline Configurations
Baseline configurations and codebases for production infrastructure, systems, and applications are securely managed.
Segregation of Environments
Development, staging, and production environments are segregated.
Software Change Testing
Software changes are tested prior to being deployed into production.
Production Data Use is Restricted
Production data is not used in the development and testing environments, unless required for debugging customer issues.
Secure Development Policy
A Secure Development Policy defines the requirements for secure software and system development and maintenance.
Change Management Policy
A Change Management Policy governs the documenting, tracking, testing, and approving of system, network, security, and infrastructure changes.
Configuration and Asset Management Policy
A Configuration and Asset Management Policy governs configurations for new sensitive systems

Availability

High Availability Configuration
The system is configured for high availability to support continuous availability, when applicable.
Automated Backup Process
Full backups are performed and retained in accordance with the Business Continuity and Disaster Recovery Policy.
Backup Restoration Testing
Backed-up data is restored to a non-production environment at least annually to validate the integrity of backups.
Business Continuity and Disaster Recovery Policy
Business Continuity and Disaster Recovery Policy governs required processes for restoring the service or supporting infrastructure after suffering a disaster or disruption.
Testing the Business Continuity and Disaster Recovery Plan
The Business Continuity and Disaster Recovery Plan is periodically tested via tabletop exercises or equivalents. When necessary, Management makes changes to the Business Continuity and Disaster Recovery Plan based on the test results.
Uptime and Availability Monitoring
System tools monitors for uptime and availability based on predetermined criteria.

Organizational Management

Cybersecurity Insurance
Cybersecurity insurance has been procured to help minimize the financial impact of cybersecurity loss events.
Internal Control Policy
An Internal Control Policy identifies how a system of controls should be maintained to safeguard assets, promote operational efficiency, and encourage adherence to prescribed managerial policies.
Performance Reviews
Internal personnel are evaluated via a formal performance review at least annually
Background Checks
Background checks or their equivalent are performed before or promptly after a new hires start date, as permitted by local laws.
Code of Conduct
A Code of Conduct outlines ethical expectations, behavior standards, and ramifications of noncompliance.
Information Security Policy
An Information Security Policy establishes the security requirements for maintaining the security, confidentiality, integrity, and availability of applications, systems, infrastructure, and data.
Advisor Meetings on Security
Senior management and/or board of directors meets at least annually to review business goals, company initiatives, resource needs, risk management activities, and other internal/external matters. The information security team meets at least annually to discuss security risks, roles & responsibilities, controls, changes, audit results and/or other matters as necessary.
Independent Advisor
The board of directors or equivalent entity function includes senior management and external advisors, who are independent from the company's operations. An information security team has also been established to govern cybersecurity.
Acceptable Use Policy
An Acceptable Use Policy defines standards for appropriate and secure use of company hardware and electronic systems including storage media, communication tools and internet access.
Performance Review Policy
A Performance Review Policy provides personnel context and transparency into their performance and career development processes.
Organizational Chart
Management maintains a formal organizational chart to clearly identify positions of authority and the lines of communication, and publishes the organizational chart to internal personnel.
Information Security Program Review
Management is responsible for the design, implementation, and management of the organization’s security policies and procedures. The policies and procedures are reviewed by management at least annually.
Disciplinary Action
Personnel who violate information security policies are subject to disciplinary action and such disciplinary action is clearly documented in one or more policies.
Roles and Responsibilities
Information security roles and responsibilities are outlined for personnel responsible for the security, availability, and confidentiality of the system.
New Hire Screening
Hiring managers screen new hires or internal transfers to assess their qualifications, experience, and competency to fulfill their responsibilities. New hires sign confidentiality agreements or equivalents upon hire.

Confidentiality

Data Classification Policy
A Data Classification Policy details the security and handling protocols for sensitive data.
Data Retention and Disposal Policy
A Data Retention and Disposal Policy specifies how customer data is to be retained and disposed of based on compliance requirements and contractual obligations.
Disposal of Customer Data
Upon customer request, Company requires that data that is no longer needed from databases and other file stores is removed in accordance with agreed-upon customer requirements.
Access to Customer Data is Restricted
Access to, erasure of, or destruction of customer data is restricted to personnel that need access based on the principle of least privilege.

Vulnerability Management

Vulnerability Scanning
Vulnerability scanning is performed on production infrastructure systems, and identified deficiencies are remediated on a timely basis.
Third-Party Penetration Test
A 3rd party is engaged to conduct a network and application penetration test of the production environment at least annually. Critical and high-risk findings are tracked through resolution.
Vulnerability and Patch Management Policy
A Vulnerability Management and Patch Management Policy outlines the processes to efficiently respond to identified vulnerabilities.

Incident Response

Incident Response Plan Testing
The Incident Response Plan is periodically tested via tabletop exercises or equivalents. When necessary, Management makes changes to the Incident Response Plan based on the test results.
Incident Response Plan
An Incident Response Plan outlines the process of identifying, prioritizing, communicating, assigning and tracking confirmed incidents through to resolution.
Lessons Learned
After any identified security incident has been resolved, management provides a "Lessons Learned" document to the team in order to continually improve security and operations.
Tracking a Security Incident
Identified incidents are documented, tracked, and analyzed according to the Incident Response Plan.

Risk Assessment

Risk Assessment and Treatment Policy
A Risk Assessment and Treatment Policy governs the process for conducting risk assessments to account for threats, vulnerabilities, likelihood, and impact with respect to assets, team members, customers, vendors, suppliers, and partners. Risk tolerance and strategies are also defined in the policy.
Vendor Risk Management Policy
A Vendor Risk Management Policy defines a framework for the onboarding and management of the vendor relationship lifecycle.
Risk Assessment
Formal risk assessments are performed, which includes the identification of relevant internal and external threats related to security, availability, confidentiality, and fraud, and an analysis of risks associated with those threats.
Vendor Due Diligence Review
Vendor SOC 2 reports (or equivalent) are collected and reviewed on at least an annual basis.
Vendor Risk Assessment
New vendors are assessed in accordance with the Vendor Risk Management Policy prior to engaging with the vendor. Reassessment occurs at least annually.
Risk Register
A risk register is maintained, which records the risk mitigation strategies for identified risks, and the development or modification of controls consistent with the risk mitigation strategy.

Network Security

Logging and Monitoring for Threats
Logging and monitoring software is used to collect data from infrastructure to detect potential security threats, unusual system activity, and monitor system performance, as applicable.
Automated Alerting for Security Events
Alerting software is used to notify impacted teams of potential security events.
Network Security Policy
A Network Security Policy identifies the requirements for protecting information and systems within and across networks.
Endpoint Security
Company endpoints are managed and configured with a strong password policy, anti-virus, and hard drive encryption
Network Traffic Monitoring
Security tools are implemented to provide monitoring of network traffic to the production environment.

Access Security

Complex Passwords
Personnel are required to use strong, complex passwords and a second form of authentication to access sensitive systems, networks, and information
Encryption and Key Management Policy
An Encryption and Key Management Policy supports the secure encryption and decryption of app secrets, and governs the use of cryptographic controls.
Unique Access IDs
Personnel are assigned unique IDs to access sensitive systems, networks, and information
Removal of Access
Upon termination or when internal personnel no longer require access, system access is removed, as applicable.
Encryption-at-Rest
Service data is encrypted-at-rest.
User Access Reviews
System owners conduct scheduled user access reviews of production servers, databases, and applications to validate internal user access is commensurate with job responsibilities.
Least Privilege in Use
Users are provisioned access to systems based on principle of least privilege.
Access to Product is Restricted
Non-console access to production infrastructure is restricted to users with a unique SSH key or access key
Access Control and Termination Policy
An Access Control and Termination Policy governs authentication and access to applicable systems, data, and networks.
Asset Inventory
A list of system assets, components, and respective owners are maintained and reviewed at least annually
Administrative Access is Restricted
Administrative access to production infrastructure is restricted based on the principle of least privilege.

Physical Security

Physical Security Policy
A Physical Security Policy that details physical security requirements for the company facilities is in place.

Communications

Terms of Service
Terms of Service or the equivalent are published or shared to external users.
Description of Services
Descriptions of the company's services and systems are available to both internal personnel and external users.
Confidential Reporting Channel
A confidential reporting channel is made available to internal personnel and external parties to report security and other identified concerns.
Privacy Policy
A Privacy Policy to both external users and internal personnel. This policy details the company's privacy commitments.
Communication of Critical Information
Critical information is communicated to external parties, as applicable.
Communication of Security Commitments
Security commitments and expectations are communicated to both internal personnel and external users via the company's website.