Stukent | Trust Center
Stukent Trust Center
We are committed to the highest standards of digital trust. This Trust Center details our robust framework for ensuring the security, confidentiality, and availability of your data. Together, we build trust through transparency and strong protection.
See Resources

Monitoring

Continuously monitored by Secureframe
View all

Resources

Explore our latest security and compliance resources and reports.

Privacy Policy

A detailed explanation of how we collect, use, and protect personal data, in compliance with regulations.

Terms & Conditions

The legal agreement that governs the use of our products and services.

Higher Education Community Vendor Assessment Toolkit (HECVAT V3.06)

The Higher Education Community Vendor Assessment Toolkit is used by colleges and universities to assess our security and privacy practices.

SOC2 Engagement Letter

This letter confirms our engagement with an independent auditor to conduct a SOC 2 Type 1 and 2 audit, demonstrating our commitment to regular and transparent security assessments.

K-12CVAT: K-12 Community Vendor Assessment Tool Lite-V4.1

The K-12 Community Vendor Assessment Toolkit provides a standardized method for K-12 institutions to evaluate our security and privacy posture.

CTE - Higher Education Community Vendor Assessment Toolkit (HECVAT V3.06)

A version of the Higher Education Community Vendor Assessment Toolkit tailored specifically for evaluating the security and privacy controls of our CTE platform.

Accessibility Charter

Our commitment to making our products and services accessible to all users, including those who rely on assistive technologies, in compliance with standards like WCAG.

Responsible Adoption of AI Policy

As a leader in Ed Tech, Stukent is committed to the responsible use of Artificial Intelligence. This policy outlines our perspective, evolving guidelines, and ethical framework for integrating AI to enhance teaching and learning while mitigating risk.

FAQs

Answering Your Top Security and Compliance Questions.

We protect your data both in transit and at rest. Data is encrypted using TLS 1.2 or higher when it is being transmitted between your browser and our services. Data stored on our servers is encrypted at rest using AES-256 encryption.
We conduct a thorough vetting process for all sub-processors to ensure they meet our rigorous security and compliance standards. Our contracts with these partners include data protection and confidentiality clauses. A full list of our sub-processors is available in the section above.
We have a comprehensive Incident Response Plan to address and manage security incidents. In the event of a breach, our protocol is to contain the incident, investigate the cause, and notify affected parties in accordance with legal and contractual obligations.
We offer support with seasonal hours to better assist our customers during peak periods. For the most up-to-date schedule, please refer to our dedicated support page for our current hours of operation. https://www.stukent.com/support/
Yes, our products are designed to integrate seamlessly with most major Learning Management Systems. Our products integrate with LTI 1.3 compliant LMSs. You can find detailed information, including instructor and LMS Admin guides, on our LMS integration page. https://www.stukent.com/learning-management-system-integration/
Our solution supports Single Sign-On (SSO) protocols for user and administrator authentication through our Learning Management System (LMS) integrations. Our Simternships and courseware integrate with LTI 1.3 compliant LMSs, allowing users and administrators to access our educational resources seamlessly from within their familiar LMS environment. We do also allow access through an instructor invite link with login credentials and password if not using LMS.
Yes, our software complies with SSL requirements for web-based applications, ensuring secure data transmission.
We ensure the security of our products and services through a comprehensive, multi-layered strategy that includes Security Governance, Access Control, Data & Vendor Security measures, Secure Development practices, Infrastructure Protection, Vulnerability & Compliance assessments, and Resilience planning. Our processes encompass secure coding techniques, encryption of data in transit and at rest, RBAC, network firewalls, and regular security assessments of third-party vendors.
Access to sensitive data and systems is managed through our Access Control and Termination Policy. This policy governs authentication and access to applicable systems, data, and networks. It ensures that access is provisioned based on the principle of least privilege and that access is removed promptly upon termination or when internal personnel no longer require access.
Customer data must be retained for as long as an account is active or in accordance with the agreement(s) between our company and the customer. We retain data based on customer requirements and applicable statutory, regulatory, and contractual obligations. Data is deleted, purged, or archived in accordance with customer requests and legal requirements. All long-term data retention is cloud-based in a secure and environmentally protected infrastructure.
View all

Subprocessors

Our commitment to security extends to the partners we choose to work with. We carefully vet and manage all of our sub-processors to ensure they meet our rigorous security and compliance standards. Below is a list of our sub-processors and a brief description of the services they provide.

AWS

A cloud computing platform that provides a wide range of services, including compute power, storage options, and databases, forming the core infrastructure for our applications.

Attention

Attention records your sales touchpoints across meetings, emails, calls, CRMs and more. Our AI agents learn from that data and automate busywork: follow-ups, next steps, CRM updates, coaching scorecards and more. Stop losing winnable deals to process and start automating.

Azure

A cloud computing service that we use to host and manage some of our applications and data, ensuring high availability and scalability.

Azure Active Directory

A cloud-based identity and access management service that helps us securely manage user access to our applications and resources.

Azure DevOps

A suite of developer services that allows our engineering teams to plan, collaborate, and deploy software, enhancing our development and operational workflows.

Cloudflare

A content delivery network (CDN) and security service that protects our applications from threats, optimizes performance, and ensures high availability.

Datadog

A monitoring and analytics platform that provides us with real-time insights into the performance and health of our infrastructure and applications.

DigitalOcean

A cloud infrastructure provider that offers virtual servers, databases, and other services. We use it to host and scale specific parts of our application environment.

FormAssembly

A web form building platform used for data collection and integration with our other systems, ensuring secure and efficient management of form-based data.

View all

Monitoring

Change Management

Baseline Configurations
Baseline configurations and codebases for production infrastructure, systems, and applications are securely managed.
Segregation of Environments
Development, staging, and production environments are segregated.
Production Data Use is Restricted
Production data is not used in the development and testing environments, unless required for debugging customer issues.
Secure Development Policy
A Secure Development Policy defines the requirements for secure software and system development and maintenance.
Change Management Policy
A Change Management Policy governs the documenting, tracking, testing, and approving of system, network, security, and infrastructure changes.
Configuration and Asset Management Policy
A Configuration and Asset Management Policy governs configurations for new sensitive systems

Availability

High Availability Configuration
The system is configured for high availability to support continuous availability, when applicable.
Business Continuity and Disaster Recovery Policy
Business Continuity and Disaster Recovery Policy governs required processes for restoring the service or supporting infrastructure after suffering a disaster or disruption.
Testing the Business Continuity and Disaster Recovery Plan
The Business Continuity and Disaster Recovery Plan is periodically tested via tabletop exercises or equivalents. When necessary, Management makes changes to the Business Continuity and Disaster Recovery Plan based on the test results.
Uptime and Availability Monitoring
System tools monitors for uptime and availability based on predetermined criteria.

Organizational Management

Internal Control Policy
An Internal Control Policy identifies how a system of controls should be maintained to safeguard assets, promote operational efficiency, and encourage adherence to prescribed managerial policies.
Performance Reviews
Internal personnel are evaluated via a formal performance review at least annually
Background Checks
Background checks or their equivalent are performed before or promptly after a new hires start date, as permitted by local laws.
Code of Conduct
A Code of Conduct outlines ethical expectations, behavior standards, and ramifications of noncompliance.
Information Security Policy
An Information Security Policy establishes the security requirements for maintaining the security, confidentiality, integrity, and availability of applications, systems, infrastructure, and data.
Advisor Meetings on Security
Senior management and/or board of directors meets at least annually to review business goals, company initiatives, resource needs, risk management activities, and other internal/external matters. The information security team meets at least annually to discuss security risks, roles & responsibilities, controls, changes, audit results and/or other matters as necessary.
Independent Advisor
The board of directors or equivalent entity function includes senior management and external advisors, who are independent from the company's operations. An information security team has also been established to govern cybersecurity.
Acceptable Use Policy
An Acceptable Use Policy defines standards for appropriate and secure use of company hardware and electronic systems including storage media, communication tools and internet access.
Performance Review Policy
A Performance Review Policy provides personnel context and transparency into their performance and career development processes.
Organizational Chart
Management maintains a formal organizational chart to clearly identify positions of authority and the lines of communication, and publishes the organizational chart to internal personnel.
Information Security Program Review
Management is responsible for the design, implementation, and management of the organization’s security policies and procedures. The policies and procedures are reviewed by management at least annually.
Internal Control Monitoring
A continuous monitoring solution monitors internal controls used in the achievement of service commitments and system requirements.
Disciplinary Action
Personnel who violate information security policies are subject to disciplinary action and such disciplinary action is clearly documented in one or more policies.
Roles and Responsibilities
Information security roles and responsibilities are outlined for personnel responsible for the security, availability, and confidentiality of the system.
New Hire Screening
Hiring managers screen new hires or internal transfers to assess their qualifications, experience, and competency to fulfill their responsibilities. New hires sign confidentiality agreements or equivalents upon hire.

Confidentiality

Data Classification Policy
A Data Classification Policy details the security and handling protocols for sensitive data.
Data Retention and Disposal Policy
A Data Retention and Disposal Policy specifies how customer data is to be retained and disposed of based on compliance requirements and contractual obligations.

Vulnerability Management

Third-Party Penetration Test
A 3rd party is engaged to conduct a network and application penetration test of the production environment at least annually. Critical and high-risk findings are tracked through resolution.
Vulnerability and Patch Management Policy
A Vulnerability Management and Patch Management Policy outlines the processes to efficiently respond to identified vulnerabilities.

Incident Response

Incident Response Plan Testing
The Incident Response Plan is periodically tested via tabletop exercises or equivalents. When necessary, Management makes changes to the Incident Response Plan based on the test results.
Incident Response Plan
An Incident Response Plan outlines the process of identifying, prioritizing, communicating, assigning and tracking confirmed incidents through to resolution.
Lessons Learned
After any identified security incident has been resolved, management provides a "Lessons Learned" document to the team in order to continually improve security and operations.

Risk Assessment

Risk Assessment and Treatment Policy
A Risk Assessment and Treatment Policy governs the process for conducting risk assessments to account for threats, vulnerabilities, likelihood, and impact with respect to assets, team members, customers, vendors, suppliers, and partners. Risk tolerance and strategies are also defined in the policy.
Vendor Risk Management Policy
A Vendor Risk Management Policy defines a framework for the onboarding and management of the vendor relationship lifecycle.
Risk Assessment
Formal risk assessments are performed, which includes the identification of relevant internal and external threats related to security, availability, confidentiality, and fraud, and an analysis of risks associated with those threats.
Risk Register
A risk register is maintained, which records the risk mitigation strategies for identified risks, and the development or modification of controls consistent with the risk mitigation strategy.

Network Security

Automated Alerting for Security Events
Alerting software is used to notify impacted teams of potential security events.
Network Security Policy
A Network Security Policy identifies the requirements for protecting information and systems within and across networks.

Access Security

Encryption and Key Management Policy
An Encryption and Key Management Policy supports the secure encryption and decryption of app secrets, and governs the use of cryptographic controls.
Unique Access IDs
Personnel are assigned unique IDs to access sensitive systems, networks, and information
Encryption-in-Transit
Service data transmitted over the internet is encrypted-in-transit.
Access to Product is Restricted
Non-console access to production infrastructure is restricted to users with a unique SSH key or access key
Access Control and Termination Policy
An Access Control and Termination Policy governs authentication and access to applicable systems, data, and networks.
Asset Inventory
A list of system assets, components, and respective owners are maintained and reviewed at least annually

Physical Security

Physical Security Policy
A Physical Security Policy that details physical security requirements for the company facilities is in place.

Communications

Terms of Service
Terms of Service or the equivalent are published or shared to external users.
Description of Services
Descriptions of the company's services and systems are available to both internal personnel and external users.
Confidential Reporting Channel
A confidential reporting channel is made available to internal personnel and external parties to report security and other identified concerns.
Privacy Policy
A Privacy Policy to both external users and internal personnel. This policy details the company's privacy commitments.
Communication of Security Commitments
Security commitments and expectations are communicated to both internal personnel and external users via the company's website.